Soft
Skills
Friday, 18 January 2019
09:00 AM - 05:00 PM
Carlton Hotel Singapore, 76 Bras Basah Road, S(189558)
$328 nett per participant (inclusive of course materials, certificate of participation, buffet lunch, tea breaks & refreshments)
CALL NOW (65) 6333 0305
Essential Skills for New Managers - 11th Run
SDF Funding Available
Skills Future Approved
Trainer: Arnold Chan

Being a first-time manager can be scary. It means that you will be calling the shots and trusting your own judgment in the decisions that you make. Not every decision made will pan out the way you want, and you are going to have to learn to accept mistakes and move on to new initiatives. Effective managers understand their followers' needs. People follow leaders for very specific reasons. Team members are able to describe exactly what they need from a leader in the areas of trust, compassion, stability, and hope. 

This one-day, high-impact workshop will provide you the essential skills to become a team leader who works with and through your members to produce measurable results.

Learning Objectives :

  1. Understand the challenges of being a manager
  2. Take a more proactive approach – moving from dependency to inter dependency
  3. Communicate effectively with stakeholders
  4. Set measurable  goals / objectives
  5. Delegate staff with confidence and clarity based on their abilities
  6. Apply systematic coaching through a 4-step process
  7. Practise influencing strategies

 Key Topics

  • Self Mastery -Team Effectiveness – Business Results Model
  • The manager as a change champion
  • Emotional intelligence at the workplace
  • Communication skills with stakeholders
  • Motivational techniques to increase performance
  • Steps to achieve effective delegation
  • Coaching for results
  • The six weapons of influencing

Who Should Attend

Frontline supervisors, first-time managers, team leads, practising managers and support staff who want to sharpen their leadership capabilities

Register Online or Download Registration Form and email/fax to info@kcacademy.com.sg/63331225

Complete registration form below and submit.

Look out for confirmation email with soft copy invoice.

Remit payment by cheque, bank transfer or cash to KC Academy Pte Ltd.

Look out for reminder email closer to workshop date.
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* Upon receipt of registration, any cancellation must be confirmed in writing, and will be subject to a 10% administrative charge. If notice of cancellation is received less than 5 working days before the course date, or if participant fails to show, participants will be invoiced for the full fee. However, substitutes will be allowed. KC Academy Pte Ltd reserves the right to cancel/postpone the event or change the venue/date/time of the workshop in view of unforeseen circumstances.