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Soft Skills

Effective Negotiation Skills - 27th Run

Trainer: Arnold Chan

At work, we frequently need to influence the behaviour of others and decision-making as well as participate in formal negotiations. Whether upwards or sideways within your organisation, or with customers, vendors and business partners, there will be times when you want people to see things from your perspective. You want to win people round without causing conflict or disagreement. Becoming more aware of the impact you have on others as well as an understanding of what drives your counterpart’s opinion and position are vital when it comes to negotiation.

At the end of this workshop, you will learn to:

  1. Understand your negotiation style and use it effectively.
  2. Negotiate well and plan for all elements of the negotiation process.
  3. Apply cognitive, emotional and interpersonal intelligence.
  4. Successfully make the proposal appealing to the other side.
  5. Get the team to focus on the big picture and negotiate strategically.

Key Topics

Setting up for Success

  • You as a negotiator
  • Preparation checklist for negotiation
  • Guide to developing a robust plan

Steering towards a Win-Win Negotiation

  • Negotiating a win-win situation
  • The six steps to effective negotiation
  • Optimising your influencing skills
  • Leveraging on sources of power
  • Selecting the appropriate strategies and tactics

Who Should Attend

This workshop is designed for anyone who negotiates at work, including: executives, managers, professionals, sales professionals, real estate agents, property managers, entrepreneurs, lawyers, accountants, engineers, health care professionals, educators, customer service representatives, labour relations specialists and HR professionals

Register Online or Download Registration Form and email to info@kcacademy.com.sg

Complete registration form below and submit.

Look out for confirmation email with soft copy invoice.

Remit payment by PayNow Corporate (UEN no. 201100115H), bank transfer, cheque or cash to KC Academy Pte Ltd.

Look out for reminder email closer to workshop date.

Workshop Dates

Participant Details

Contact Person

* Upon receipt of registration, any cancellation must be confirmed in writing, and will be subject to a 10% administrative charge. If notice of cancellation is received less than 5 working days before the course date, or if participant fails to show, participants will be invoiced for the full fee. However, substitutes will be allowed. KC Academy Pte Ltd reserves the right to cancel/postpone the event or change the venue/date/time of the workshop in view of unforeseen circumstances. By clicking SUBMIT, you agree to our collection, use and/or disclosure of your personal data to the extent necessary to process your request and provide you with this service.