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HRD & HRM

Essential Skills for New Managers - 25th Run

Trainer: Koh Thong Joo

Embarking on your first managerial role presents both exciting opportunities and significant challenges - success hinges on your ability to navigate these complexities effectively.

Key responsibilities of managers include clearly defining work expectations and delegating tasks strategically, fostering a motivating team environment and building strong camaraderie.

Your journey as a manager pivots on your skills in facilitating meaningful discussions, making tough decisions and cultivating a foundation of trust.

During the workshop, you will learn to:

  • Avoid the four most common pitfalls of first-time managers.
  • Build trust and gain respect with your team.
  • Communicate strategically with key stakeholders.
  • Utilise an effective four-step approach to achieve organisational goals.
  • Delegate tasks with clear expectations and accountability.
  • Develop coaching skills to empower staff and foster ownership.
  • Effectively influence and gain buy-in from your team.

The workshop is designed to deliver maximum results through experiential learning, case studies, group discussions, video, self-reflection and translation into actual action plans that can be applied immediately at work.

Key Topics

Foundational Management Principles

  • Identify and avoid the four common pitfalls made by new managers
  • Developing a leadership style that fosters a growth mindset

Building Personal Mastery and Team Effectiveness

  • Demonstrating key leadership qualities to gain trust and respect
  • Establish ROE to foster collaborative team culture

Strategic Goal-Setting and Achievement of Goals

  • Applying the SMART goal framework to achieve team KPI
  • Developing strategic action plans to achieve team objectives

Influential Communication and Motivation

  • Communicating and connecting using NLP techniques
  • Apply six proven strategies for influencing others

Effective Delegation and Team Empowerment

  • Utilising a delegation checklist to ensure clarity and accountability
  • Applying the key principles of effective delegation

Coaching for Performance and Behavioural Change

  • Delivering constructive feedback to facilitate behavioural improvements
  • Coaching team members to increase ownership

Personal Action Planning

  • Developing a personal action plan to apply the learning
  • Anticipating and strategising solutions for potential implementation challenges

Who Should Attend

Frontline supervisors, first-time managers, team leads, practising managers and support staff who want to sharpen their leadership capabilities

Register Online or Download Registration Form and email to info@kcacademy.com.sg

Complete registration form below and submit.

Look out for confirmation email with soft copy invoice.

Remit payment by PayNow Corporate (UEN no. 201100115H), bank transfer, cheque or cash to KC Academy Pte Ltd.

Look out for reminder email closer to workshop date.

Workshop Dates

Participant Details

Contact Person

* Upon receipt of registration, any cancellation must be confirmed in writing, and will be subject to a 10% administrative charge. If notice of cancellation is received less than 5 working days before the course date, or if participant fails to show, participants will be invoiced for the full fee. However, substitutes will be allowed. KC Academy Pte Ltd reserves the right to cancel/postpone the event or change the venue/date/time of the workshop in view of unforeseen circumstances. By clicking SUBMIT, you agree to our collection, use and/or disclosure of your personal data to the extent necessary to process your request and provide you with this service.