Trainer: Bryan Martin

Bryan Martin has a combined 20 years of experience in sales and customer relations in the transportation, shipping and logistics sectors. He spent 15 of those years in people management. During this tenure he managed key global accounts in the Asia Pacific region. His professional experience has given him valuable experience in the fields of people management, servicing customers and business strategy formulation. Bryan has also been actively engaged in various capacities ranging from training of personnel, customer relationship management and knowledge management. He is a fully certified trainer of the DISC Psychometric personality profiling instrument.

Bryan’s professional expertise and experience and down-to-earth nature allows him to connect well with the participants he trains as he is able to ensure his sessions are kept relevant to the needs and expectations of his participants. He has a high level of engagement effectiveness when facilitating his training. Bryan has worked with participants from organisations both in the public and private sector in his capacity as a training consultant. These include organisations such as the Monetary Authority of Singapore, Singtel, EM Services, Courts Singapore, NTUC Income Insurance Co-operative Ltd, Housing & Development Board as well as Dun & Bradstreet, amongst many others.

His core areas of expertise in training and development include interpersonal skills, customer relations, teambuilding, personal effectiveness, public speaking, business writing skills and knowledge management. Bryan Martin is currently an associate consultant with regional training consultancy firm Matthew James International. He is also an associate trainer with the Civil Service College and MDIS.